Olga Volkoff joined academia later in life after 11 years as co-owner in a general management consulting company. She earned her PhD in 2001, winning the Best Doctoral Dissertation Award from the International Conference on Information Systems. She then taught at Worcester Polytechnic Institute for five years before joining SFU Business in September 2005. Volkoff loves both teaching and research. Her current area of study examines the organizational implications of using large enterprise software systems to integrate organizational processes. She’s particularly interested in applying her research to the health care field in order to discover how using electronic health records changes the way healthcare providers do their work. Volkoff, who was born in Vancouver, says she’s thrilled to return. Her personal passion is choral singing.
Dr. Reich worked for 15 years in Canada and Asia as an IT practitioner and consultant. Her specialities were information management, IT governance and strategic planning. As the RBC Professor of Technology and Innovation within the SFU business school, Dr. Reich’s research focuses on IT Governance and IT project management. Her research has been published in the leading journals and she speaks regularly at academic and practitioner conferences. Dr. Reich is a board member of several academic journals, professional associations and the Industrial Alliance Pacific Insurance Company. She is an academic leader within the Canadian Coalition for Tomorrow’s ICT Skills. This group will be introducing a new professional undergraduate program (called Business Technology Management) across Canada in 2010.
Dr. Kamal Masri is a lecturer with the Beedie School of Business at Simon Fraser University. He is an accomplished instructor, having won the TD Canada Trust Distinguished Teaching Award from the business school along with several Teaching Honour roll recognitions.
He has spent 20 years developing information systems with a company he co-founded in the early 1990s. His company focused on developing custom-built solutions for a variety of industries, including professional sports (National Hockey League and National Basketball Association), entertainment event services, health care, transportation, and manufacturing.
His academic research has involved advancing business system analysis and design techniques by improving communication processes during the development stage. He has most recently been involved with investigating amateur draft decision making by NHL teams.